How Tool Mule Works

How it works for a lender

Lending your underused tools to make extra cash.


  1. Sign up for a free account - it’s easy and only takes a few clicks.
  2. Add your billing details and create a free Stripe* account - you’ll need this so we can pay you when people hire your tools.
  3. List your first tool - add a description and images in minutes.
  4. You decide how much you want to charge (and if you want to include a deposit). Our fee is added to your price, so you pay nothing to use Tool Mule.
  5. A hirer finds your tool(s) and clicks to make a booking.
  6. You are in control. Accept or decline bookings and even automate the process by using ‘fast-track’ for customers with positive ratings.
  7. When the hirer arrives to pick-up your tool(s), you agree the condition of the item(s) using our simple online verification process. It's just like hiring a car!
  8. You get paid!
  9. When your tool(s) is returned, check it over and rate the hirer to continue building the Tool Mule community.
    * Stripe provides online payment processing for internet businesses and is trusted by some of the world’s most recognisable brands.

How it works for a hirer

Get jobs done by finding the right tools and plant locally.


  1. Sign up for a free account - it’s easy and only takes a few clicks.
  2. Browse the listings for a tool or tools you’d like to borrow.
  3. Choose the dates you need and see the total hire price up front - no nasty surprises.
  4. Click to book the item - you'll be notified when the lender approves your booking.
  5. Pay for your booking with our secure checkout.
  6. Pick up the item and use our easy verification process to agree its condition with the lender. It’s just like hiring a car!
  7. Get the job done!
  8. Return the item on the agreed date. If you paid a deposit, this will be returned once the hirer has approved the item’s condition.
  9. Rate the lender to continue to build the Tool Mule community.